EFutureTech Systems (Pvt) Ltd was established in 2017 to provide Technology solutions to multiple industries. We are based in Colombo, Sri Lanka and employ 15 people.
Quality is important to our business because we value our customers. We strive to provide our customers with products and services which meet and even exceed their expectations.
We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance.
We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business:
- Rigorous quality testing of each new product before launching to the market
- regular gathering and monitoring of customer feedback
- a customer complaints procedure
- selection and performance monitoring of suppliers against set criteria
- training and development for our employees
- regular audit of our internal processes
- measurable quality objectives which reflect our business aims
- management reviews of audit results, customer feedback and complaints
Our internal procedures are reviewed regularly and are held in a Quality Manual which is made available to all employees. This policy is made available to the public via the company website.
Although the Managing Director has ultimate responsibility for Quality, all employees have a responsibility within their own areas of work to help ensure that Quality is embedded within the whole of the company.
EFutureTech Systems (Pvt) Ltd
No.22/12, Kirulapone Avenue, Colombo 5, Sri Lanka
Hotline(s):+94777332307 / +94117-282800